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Tech Support Specialist Microsoft 365 (English B2)

About vacancy

 

  • Resolving technical issues and customer requests on Microsoft 365
  • Communicating with customers by phone
  • Processing incoming notifications from various internal sources
  • Analyzing incoming issues and determining the right way to resolve them
  • If needed, gathering additional information to complete the task

Required Qualifications::

  • Strong knowledge and understanding of the Microsoft Office 365 platform
  • Cloud technology understanding
  • Ability to recognize the sources of problems and errors
  • Navigation in multiple systems and interfaces simultaneously
  • Attention to detail
  • Strong organizational skills
  • Be able to work in a multi-tasking environment

Offer:

  • Salary from 14 500 - 17 500 UAH
  • Salary revision after three, six and twelve months
  • Official employment and timely payments
  • Health insurance at the end of the trial period
  • Fixed working hours based on New York City schedule, no overtime
  • Work with top management from the U.S.
  • Team Lead and supervisor support from the U.S.
  • Necessary equipment to work from home
  • Constant communication with native speakers (U.S.)
  • Taxi home at the end of the day if you work from the office.

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Город
  • Odessa
  • Kharkov
  • Kiev
  • Vinnytsia
Your English Level
  • Intermediate
  • Upper Intermediate
  • Advanced
Attach CV
File formatted .pdf, .doc

7 Кб

Jobs in this city

Tech Support Specialist Microsoft 365 (English B2)

Tech Support Specialist Tasks:

  • Resolving technical issues and customer requests on Microsoft 365 
  • Communicating with customers by phone 
  • Processing incoming notifications from various internal sources 
  • Analyzing incoming issues and determining the right way to resolve them 
  • If needed, gathering additional information to complete the task 
Watch in full

Recruiter

Our teams are made up of Representatives who are the foundation of our business; our Recruiters screen, select and onboard them, setting them up for a rewarding career with Pharmbills and our clients. Nurturing and supportive with a keen eye for up-and-coming talent, our Recruiters are the first point of contact for newbie Representatives, promoting our Company as an employer of choice. They’re excellent communicators with strong attention to detail, able to focus on numerous tasks at the same time while recruiting at lightning pace — all without compromising on quality of hire. They use their deep understanding of our business needs to create perfect matches between our Representatives and clients, connecting talent with opportunity.

The role is based out of Ukraine, with the requirement to work in a hybrid office concept, balancing remote work and in-office time.

Offer:

  • Competitive compensation package, with bonus opportunities based on achievement of KPIs.
  • Full medical insurance, extensive PTO policy and flexible work practices.
  • Take advantage of educational opportunities to keep updated with industry changes.
  • Opportunity to join a fun, passionate, and driven team.
  • Opportunity to work closely with international clients, learn new things and grow your career in recruitment.

 

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Become part of the team

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Город
  • Odessa
  • Kharkov
  • Kiev
  • Vinnytsia
Your English Level
  • Elementary
  • Intermediate
  • Upper Intermediate
  • Advanced
Attach CV
Name .pdf, .doc

7 Кб

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