FAQ

Outstaffing is hiring a freelancer to work on a project. However, this team member is more than a freelancer – this is a part of another company's team: it simply provides the services of its specialist for a temporary lease.
This is how it works. Companies in the US are looking for freelancers to complete tasks remotely: such freelancers do phone consultations, billing, reporting, data analysis, help in filling out documents. The companies apply to Pharmbills and then select specialists from our team for the necessary tasks [so a high level of English is essential].
The team is provided with an American mentor to ensure that the tasks are performed correctly. The American mentor helps to understand the specifics of the market and communication, supports, and guides.
The US companies collaborate with Pharmbills, which takes on the responsibility of compensations on time, creating working conditions, taking care of timely vacations, etc.

Well, 9 till 6 p.m. is not our way. At Pharmbills, we are open five days a week, US time.  
The schedule is perfect for owls: Ukraine and Bulgaria from 2/3 pm to 11 pm or 12 am. Georgia from 5/6 pm to 2/3 am.

We work in hybrid mode. Our coworkings are located in Ukraine, Bulgaria, Georgia and the Czech Republic, so our team members have an opportunity to choose a convenient format of work: remotely from home or in the office.

Neither. It is an express training on working for an American outstaffing company. It lasts two weeks, takes place online, and communication with an American instructor is conducted in English only. The main advantage is that attending all classes, being active, and being involved in the process make passing the final interview a lot easier. For more information about the internship, please visit our academy website.

We formalize the cooperation with our team members and sign a contract. It will spell out the mutual obligations and guarantees that each party receives, such as possibility to receive insurance from our partner, the number of compensation, a fixed providing services day without overtime, the necessary equipment, etc. Here you will get transparency and stability because we will work on clearly agreed terms. It means there will be no sudden resignations due to layoffs. On the contrary, we are constantly expanding our team. As a result, your confidence in the future will be greater than ever.

No! It will be an advantage for you, but we are willing to train our team members if the skills are needed. The most important thing is the level of English (Upper-Intermediate or higher) and a desire to grow and develop.

Since we work directly with America and communicate with native speakers day in and day out, you need to be fluent in English at the Upper-Intermediate level or higher. When you apply for an opening, you will need to take a quick language test and talk to a recruiter. We will assess how comfortable you will be communicating with customers and getting into the job.